Waiter
A waiter carries pizza at a restaurant in Rome Reuters/Dario Pignatelli

Usually, customers make the wrong conclusion that their waiters are rude and lazy, which is not actually the case. Sometimes, people do not realize that bad service in restaurants actually originated from their own actions, and not from the waiters.

Here are some reasons to change your perspective about waiters.

1. They are having a bad day

Waiters sometimes have to deal with situations outside their job like the death of a family member or not getting accepted at a better job or school. They may lack focus at work which immediately gives customers the impression that they are not doing their job at all.

2. Customers only see the negative

In one survey published in Daily Mail, customers are too pre-occupied to understand that they are the cause of bad or slow service. Particularly, many customers spend too much time on their mobile devices, which slow down restaurant service regardless of the improvements made by the establishment.

3. Bad influence

People might be influenced by family members and company that suggest to them that the waiter is being rude or not rendering good service. In a report published on Eatocracy.cnn, when people observe another behave, they immediately make the assumption that the behavior is caused by permanent parts of their personality. Therefore, it is easier for other people at the same table telling someone that they find the waiter rude or incompetent.

4. People demand too much

It is common for customers to keep making unreasonable demands or making too many within a very limited period of time. Usually, waiters would not enough time to comply with every request. It would be impractical for them to serve all tables properly with each one making numerous demands.

5. You have a bad reputation

Perhaps the news has spread that you tip less or do not tip at all. You might also have had previous arguments with management or have made unreasonable demands before which automatically gives waiters the impression that they cannot serve you well regardless of their efforts. Be kinder and more respectful to restaurant staff and you will discover how better you can be treated.