Gold Coast Woman Left With $7.5K Debt After ANZ Deposited $10M Into Her Bank Account

A Gold Coast woman was left stressed out after seeing that she’s $10 million richer. Sue Lamb’s bank account mysteriously reflected the extra cash, with a customer rep from ANZ telling her the money was hers, but she was left with $7,500 debt when the bank suddenly took away the money.

The 49-year-old sole trader from Labrador was thoroughly confused upon seeing she had $9,990,420 balance in her ANZ credit account on Saturday. She swore she had nothing to do with the misplaced money that was accidentally deposited in her account, so she called the bank immediately to tell them of their mistake.

She was aware of a similar story that happened in New Zealand in 2011 when a man and his mother ran off with the $10 million that was inadvertently deposited in their Westpac account. The duo were arrested, and Lamb didn’t want a similar fate to befall on her. However, instead of the bank helping her with her dilemma, Lamb found out that the Australian bank was useless in that regard.

“I do not want this money and when I called the bank they told me that it was mine,” she told The Bulletin. “They wouldn’t do anything to help me and now I am really shared. I’m shaking just thinking about it.”

She added to Daily Mail Australia that the customer rep that she talked to claimed that the money was “a compound of all your company’s funds.” Lamb is a sole trader and has a small medical business, not a company. Nevertheless, the bank promised to call on her to update her on the matter.

ANZ did not call back, but it did something about it a couple of days later. Again, instead of helping Lamb, the bank brought in another problem for her. ANZ removed the millions of extra dollars from her account, but left her with a $7,500 debt.

“The bank have just left me with a massive debt and won’t pick up my calls,” she said. “It is disgusting that they can treat people like this.” Lamb only uses her credit card for her business, and rarely uses more than a couple of hundred dollars each billing cycle. If ANZ should charge her, it should only be around $900 and not $7,500, she reasoned.

“This happened on Valentine’s Day, so the CEO of ANZ must want to marry me,” she quipped to the Daily Mail. “After all the stress you caused you need to give me roses, chocolates and a holiday.”

The outgoing CEO of ANZ, Philip Chronican, is already married, though. Chronican has just announced he will be stepping down from the role he held for six years to pursue non-executive roles. His successor will be the bank’s managing director Mark Whelan.