Mc Donalds New Zealand Facing Cockroach Burger Allegation: Facebook Post Of Traumatised Customer Goes Viral

When the 26-year-old make-up artist Annah Sophia Stevenson had taken her three-year-old son Luca to a McDonald’s drive-through in Blenheim, New Zealand for a special treat, little did she expect the horror that was in store for her. The mother was too happy to order a McNugget Happy Meal for the son and a Big Mac Combo for herself. But the fast food feast turned into a horror show after Stevenson found a large cockroach jutting out of her mouth as she started “yummily” munching her burger.

It was all the worse, as she pulled the insect out of her mouth and discovered it was “half there and half chomped. The guts were hanging out and it had a big hole in the middle of it,” Stevenson said. The customer narrated the experience, when she tried to squeeze her teeth through it. "I was chewing on that thing for a while. I thought it was a bit of gristly meat."

Goes To Facebook

Even in that truama, she tried to stay calm for the sake of her young child and quietly got up and slipped into the bathroom. She said, "I thought it was a piece of gristle. I was just retching and vomiting into the sink." She attacked her mouth with a toothbrush, trying to scrub the remnants of the creature away and its black crispy shell out of the teeth.

Rather than complaining to the restaurant, she took the matter to Facebook and posted its pictures, "Thanks, McDonalds Blenheim for the cockroach Big Mac. I feel violated, ill, traumatised and disgusted." In Facebook, the pictures went viral and they have been shared hundreds of times.

Mc Donald's Reaction

McDonalds said it was aware of the New Zealand woman's allegation and added its franchisee in the town of Blenheim was contacted following Stevenson’s allegations that surfaced on the social media. The franchise collected "the burger and foreign object" so that it could be sent for independent testing.

The fast food giant also said council health inspectors visited the restaurant and found no evidence of pests. It said the products were ordered via drive-thru, transported by car and then consumed at the customer's home, according to McDonald's statement released to AFP. "We take any complaint regarding food safety very seriously," Mc Donalds spokesman Simon Kenny stated. However, Stevenson insisted that whatever be the outcome, she does not want to be compensated with McDonald’s vouchers.

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