Samsung faces complaint from a "fireball" caused by the 2013 flagship smartphone, Galaxy S4. An owner of Galaxy S4 claims that Galaxy S4 exploded and engulfed an apartment, turning everything into ashes.

Samsung Galaxy S4 Fireball

Mr. Du, owner and complainant of an exploded Galaxy S4, was playing a quick game of Love Machine on the smartphone when it suddenly burst into flames, causing him to cast it away onto the flammable sofa and later on it engulfed the entire house.

According to TheRegister, he and his wife sustained minor injuries after quickly evacuating the burning apartment. Mr. Du remains adamant that the phone, charger and battery unit were all legitimate Samsung parts, but despite that it still destroyed their home.

The Samsung division at Hong Kong is already looking into the matter and a chemical analysis of the charred remains should establish if it really came from a Samsung factory.

Overheating Complaints on Galaxy S4

The most common problem reported by many Galaxy S4 owners is the overheating issue coming from the display and rear camera even with slight use. This variant of the Galaxy S4 is also known as the octa-core Exynos 5 CPU chip that runs the smartphone.

Samsung has received complaints before regarding their smartphone units such as a Galaxy S3 explosion, injuring a young Swiss woman with second and third degree burns. However, Mr. Du's case is the most outrageous fire caused by a smartphone.

According to PhAndroid, at one point, the battery pack inside the phone will simply ballooned itself and the most damage a phone would do was leave a first degree burn mark on an arm or a leg or burn through some bed dressings then eventually leads to things getting out of hand such as the glass becoming shrapnel and flames jumping six feet high.

Right now, Samsung is facing a bad publicity due to this event, and the company's reputation is on the line since the reported device is the current flagship being sold in the market. The investigation is currently ongoing to determine if the device really caused the legendary Galaxy S4 "fireball."