Sony: We Didn’t Apologize for PS Vita Bugs
Sony Corp. has denied news reports that the company has apologized for the glitches with its newest console the PlayStation Vita. According to Sony, there was no evidence of widespread bugs on the Vita and that the reports about Sony apologizing were not true.
"The PS Vita has had a terrific launch and sold in large numbers," said David Wilson, head of UK PR at Sony Computer Entertainment, in an interview with The Guardian. "We're annoyed with these stories, because we can't find any evidence of widespread glitches."
"The stories even said that Sony has issued an apology for PS Vita glitches, which simply isn't true - there's an apology on our Japanese website for people who are having trouble getting through to our technical help line, but that's it."
Wilson also added that there is a page showing standard procedures for powering the PS Vita on and off which had been misconstrued as a method for solving the alleged glitches. The supposed apology could also be attributed to a simple mistranslation of Sony's Japanese website on the part of the Internet public.
The PS Vita launched in Japan on Saturday and has already sold around 321,000 units. But just as quickly as the units sold did complaints about the new console crop up on the Internet. Infuriated users have posted videos on YouTube of the PS Vita freezing up and not working, one video shows a unit that shipped in a debug mode and couldn't be booted normally. Sony has already posted a software update on its site.
The PS Vita will launch in Australia in February 23, 2012 and will cost AUD$349.95 for the Wi-Fi version while the 3G and Wi-Fi version will cost AUD$449.95. The PS Vita will have a unique set of features including an OLED front touch screen and rear touch pad, dual analog sticks, motion sensors and dual cameras.