Australia Post teams up with start-up Shippit to help online customers better track their shopping delivery

Hate having to be put on hold on the phone or spend your Saturday mornings in the queue at an Australia Post outlet trying to figure out where your delivery parcel is? Those days are now over, thanks to a partnership between Australia Post and online delivery start-up Shippit.

The nationwide deal allows customers to easily track their parcels sent with Australia Post online, from wherever they are. With access to advanced features like parcel tracking, delivery confirmation emails, follow-up SMS notifications, and the ability to reschedule deliveries in short notice, online shoppers can make use of Post's Standard and Express Post parcel delivery without the headache of not knowing when their online shopping haul will arrive.

Through Shippit’s specially designed technology, Australia Post customers will also be provided with “self-service options” to track the delivery till it reaches.

Launched back in February 2015, Shippit coordinates with courier companies including CouriersPlease, TNT, Mail Call Couriers and Fastway Couriers to facilitate parcel delivery. The Sydney-based start-up mainly focuses on courier services for more than 300 online retailers.

In addition to its standard delivery services, Shippit also helps online retailers offer three-hour time slot delivery services to its customers.

“Australia Post see the value in what we have developed and are looking to Shippit to help them provide a better delivery experience to their customers,” Robert Hango-Zada, co-founder of Shippit, said.

“With seven out of 10 online purchases being delivered by Australia Post, this is a terrific ­opportunity for Shippit’s technology to help reduce friction and provide a better experience for ­retailers and customers,” he told The Australian.