Samsung Galaxy Note 2: Top 6 Camera Issues and Quick Fixes for Camera Crash, Dark Spots, Foggy Lens and More
Samsung Galaxy Note 2 boasts an 8MP BSI rear-shooting camera that captures photos and record full HD videos with features such as Best Photo and Best Face. However, you may encounter camera errors which stop the fun during the best moments. Find out the six common camera problems and easy ways to how to fix them yourself.
1. Camera Launching Failed
Described by a pop-up message "Warning: Camera Failed" and caused by the software, not hardware.
Causes: Temporary phone issue, minor bug on the camera app, not enough RAM to complete task, rare case of hardware issue.
Solutions:
a. Reboot the Galaxy Note 2 which fixes most software issues on the device. Do not attempt anything else unless reboot doesn't resolve the problem.
b. Clear the Camera app data in the Applications Manager inside the Settings Menu. Make sure to Force Close first the camera app before clearing its data cache.
c. Clear the System RAM to free up memory on your Galaxy Note 2. Apps may fail to launch to the memory is clogged with too many apps and services.
d. Factory Reset may be necessary if the issue is hardware related and visiting a technician is highly recommended.
2. Application Crash
Aside from camera launch failure, some users suffer camera app crashes such as the phone freezes when the app closes itself.
Causes: Problematic application
Solutions:
a. Go to the Applications Manager > Camera app > Force Close > Clear Data > Clear Cache. It will refresh the phone and the camera application.
b. Try clearing the Gallery app itself which may be having trouble with loading of photos on your device. Go to Settings > Applications Manager > Gallery app > Force Close > Clear Data > Clear Cache. Refreshing the Gallery app helps it to load photos quicker and more stable.
3. Camera Lens Scratches
Camera lenses are usually made up of thin glass which can damage it easily when something hard hits it. In this kind of situation, you need to send your Galaxy Note 2 to a repair shop or its service centre so that the camera lens may be replaced or get a replacement unit if you're on contract.
4. Lens is Foggy
Some image captures you get may include foggy effects which can be caused by outside part of the camera lens.
Causes: Touching the lens leaves grease, exposure to liquids create fog inside the lens
Solutions:
a. Wipe the camera lens using a soft cloth if the issue is external.
b. If exposed to liquids, place the device under direct sunlight for a short while only to prevent overheating.
5. Blank Screen Display
Blank screen appearing on the camera app can cause quite a panic but not to worry for simple solutions may solve the problem.
Causes: Low memory, third-party apps
Solutions:
a. Go to Settings > Applications Manager > Camera app > Force Close > Clear Data > Clear Cache.
b. Uninstall third-party Gallery apps which freeze your camera app.
6. The Dark Spots
A rare kind of issue on the Galaxy Note 2 wherein dark sports are visible when taking photos.
Causes: Literal dirt on the camera lens, hardware issue
Solutions:
a. Simply clean your camera lens using a soft cloth.
b. If no dirt is found, send it to the service centre and ask for replacement. The sensor may have a manufacture defect.