T-Mobile Music Service Falls Short on Google Play, Refund App Window Increases to 2 Hours

Music streaming has been a prevalent activity among smartphone and other mobile users. As part of the company's initiative to look further into improving music streaming and address consumer concerns, T-Mobile has asked customers about their preferred music services. Google Play topped the survey but it appears T-Mobile has yet to include the store in its list of services. More importantly, Google has increased the refund app window to 2 hours from 15 minutes.

In a report by CNET, T-Mobile began carrying it out its Music Freedom concept allowing people to stream music without the usual limitations. People can listen to music without worrying about the data being counted against their networks. However, this is not available yet on Google Play. The Music Freedom began in June. The movement seeks to reexamine the data charges and plans related to music services.

On another note, people who have purchased apps under Google Play by accident can now get back their money within a longer time frame. Previously, Google only allows customers to refund within 15 minutes of purchasing the app. This time, the window has been extended to two hours. Android Police was the first to spot the new refund window scheme. According to the report, it appears the new refund system applies to majority of apps and paid games found on Google Play.

David Ruddock reported testing the new window. The team tried to see how long the refund button will stay following acquiring an app. According to the experiment, Google Play refund button stayed for two hours before closing. The report also showed time stamps to support the claim.

Nonetheless, Google has not announced the two-hour extension officially. Users may still have to be careful about purchasing apps. In another report by LifeHacker, it was suggested that Google does not support the option officially.