Google struggles to meet strong Nexus 6P demand; shipments delayed until mid-November
Affected buyers will get a US$25 refund
Google's Huawei-made Nexus 6P and LG-made Nexus 5X are selling so well several buyers that ordered their units beforehand got some pretty bad news. Google told them shipments of their orders were pushed further back to mid-November. Ouch!
Upon preordering their Nexus 6P devices on Google Play store, these buyers were promised an October 27 to 28 release by Google. According to Android Headlines, Google recently sent private emails to these buyers informing them of the mid-November deliveries.
The status of their orders was changed from "Shipping" to "Pending”. Some of Google's clients took to the Internet to share the email.
"Thank you for buying a Nexus 6P from the Google store," said the Google email, according to 9to5Google. "We are really excited about this phone. We hope you are, too! But, we have some not-so-great news. It is going to take a little longer to get the 6P to you than we would have liked. We are working hard to meet the strong demand we are seeing for the colour and memory size you ordered. We promise it will be worth it”!
To make up for its buyers’ troubles, Google came up with a calculation to measure how much having to wait for the delay costs, reported Tech Times.
"As a courtesy, we will give you a US$25 refund on your purchase, which we will process soon after your phone ships”, the email continued. As soon as the clients' orders are shipped, they’ll get a notice that $25 has been deducted from their credit card bills.
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